Privacy Policy

Katy Area BlackCar Service (“Company”) values your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, how long we retain it, and your rights regarding your data.

INFORMATION WE COLLECT
We collect personal and payment information needed to provide our services, including:
  • Name, phone number, email address, and billing address
  • Credit/debit card information and payment details
  • Flight details and trip logistics (for scheduling purposes)
  • Account login information (if you create an account with us)

HOW WE USE YOUR INFORMATION
We use your personal information to:
  • Process reservations and payments
  • Communicate updates about your booking via phone, text, or email
  • Track flights and coordinate chauffeur schedules
  • Provide account holders with faster, streamlined future bookings
  • Meet business, tax, and legal obligations (e.g., record-keeping, fraud prevention)
We do not sell or rent your personal information.

SHARING INFORMATION
  • We may share limited information (e.g., name and phone number) with trusted affiliate transportation companies solely to complete your reservation.
  • We may share information with payment processors and fraud-prevention services as required to complete transactions.
  • We will only disclose personal data to other third parties when required by law.
All affiliates we engage are licensed, insured, and held to our same standards of professionalism and confidentiality.

DATA RETENTION
  • Single Reservations: For one-time bookings, we retain personal and payment data only as long as needed to complete your trip, process payment, and meet record-keeping obligations.
  • Account Holders: For clients who create an account, personal information (such as contact details and saved payment preferences) is stored indefinitely for convenience and faster bookings, unless you request deletion.
  • Legal Retention: Even if you request deletion, certain records (invoices, receipts, and payment histories) may be retained for up to 7 years to comply with tax, accounting, and legal obligations.
YOUR RIGHTS
You may:
  • Request a copy of the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your account and stored data (subject to legal record-keeping requirements)
  • Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly

To exercise these rights, contact us at [email protected] or 832-332-9097.

SECURITY INFORMATION
  • All payment transactions are encrypted and processed via Secure Socket Layer (SSL) or equivalent technology.
  • Personal data is stored on secure servers with restricted access.
  • Access to sensitive data is limited to authorized personnel only.

While no system can be guaranteed 100% secure, we take commercially reasonable steps to safeguard your information against unauthorized access, use, or disclosure.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on our website with the revised date.

Updated: September 30, 2025
Scroll to Top